Plant Store - The best place to buy live plants

Shipping

Flora Pacifica typically ships using UPS and USPS carriers for ground shipping in the continental United States.

  • For 20" or smaller wreaths we charge a flat $11.95 for shipping.
  • For 20-24" wreaths we charge a fixed $12.95.
  • For 24" or larger wreaths we charge a fixed $16.95.

We preferentially ship living and fresh wreaths on Monday and Tuesday to eastern and Midwestern states to prevent them sitting in shipping warehouses over weekends.

Call us for international shipping or shipping charges to Canada, Alaska or Hawaii or for special shipping including 2nd or 3rd day air shipping.

Returns

Our guarantee

Flora Pacifica is proud to offer exceptional products. If an item fails to meet your expectations, simply return it within 7 days and we will take it back for an exchange or refund of the product cost minus shipping charges. We regret that final sale items cannot be returned. Customized items cannot be returned unless there is a shipment error or manufacturing defect.

Canceling an order

To cancel an order of a backordered item, please contact us at 800.877-9741. Please note that some backordered items will ship prior to the date stated in the shopping cart when you checkout. Flora Pacifica cannot cancel an order for any item after the item has been picked for shipping (you can, of course, return the item for a refund).

How to return merchandise

Please refer to the return instructions on your packing slip and make sure your package is insured and prepaid. We cannot accept C.O.D. packages.
If shipping by UPS or FedEx, items should be returned to:

Flora Pacifica Returns
15447 Ocean View Drive
Brookings, OR 97415
If shipping by US Postal Service, items should be returned to:
Flora Pacifica Returns
PO Box 1104
Brookings, OR 97415
Refunds

Please allow one billing cycle for a credit card refund to appear on your statement. Refunds on shipping and handling are credited only when an item is incorrectly shipped or arrives defective or damaged. Gift returns will be credited with a gift certificate.